Warranty Terms and Conditions of BRESTEC Holding B.V.
XCVario Warranty & Service
2-Year Manufacturer’s Warranty
12-Month Satisfaction Guarantee
48h Express Replacement
Buy with confidence. If you are not satisfied with your XCVario, you can return it within 12 months. If a technical problem cannot be resolved remotely, we offer an express replacement or loan unit, normally shipped within 48 business hours.
Excludes weekends, public holidays and announced company holidays.
BRESTEC Holding B.V.
Johanneswâld 52
9269 VT Feanwâlden
The Netherlands
Represented by: Frits J. van Breemen-Schneider
Brand: XCVario
Email: info@xcvario.com
Website: https://xcvario.com
Version: 17 August 2026
Full Details:
1. Scope and Statutory Rights
1.1
These warranty terms apply to XCVario products and accessories purchased directly from XCVario/BRESTEC Holding B.V. or from an authorized dealer.
1.2
The warranty services described below are voluntary services provided by the warranty provider. The customer’s statutory warranty rights and, where applicable, statutory right of withdrawal remain unaffected and are neither restricted nor replaced by these warranty terms.
1.3
The warranty provider is:
BRESTEC Holding B.V.
Johanneswâld 52
9269 VT Feanwâlden
The Netherlands
Represented by Frits J. van Breemen-Schneider.
2. 12-Month Satisfaction Guarantee
2.1
The original purchaser may return the device within 12 months from the date of delivery, without giving a reason, and will receive a refund of the purchase price actually paid for the device.
2.2
The following conditions apply:
- The device must be returned together with the supplied accessories.
- The device must have been used properly and for its intended purpose.
- The device must not show damage beyond normal installation and use.
- The customer must provide the order number, proof of purchase or serial number.
Normal signs of installation and use, such as minor scratches on the housing or normal marks resulting from installation and removal, are acceptable.
2.3
If the device shows damage exceeding normal signs of use, including in particular damage caused by dropping, breakage, liquids or water, deep scratches, improper installation, incorrect wiring, or an opened or modified housing, BRESTEC Holding B.V. may deduct a reasonable amount for the loss in value from the refund.
The customer will be informed of the proposed deduction before the refund is made and may choose either to return the device under these conditions or to have the device returned to them.
2.4
The Satisfaction Guarantee applies once per customer and exclusively to the original purchaser. It is non-transferable and does not apply to commercial resellers.
2.5
The return must be registered in advance by email at info@xcvario.com.
The customer will receive the applicable return instructions. BRESTEC Holding B.V. will bear the return shipping costs for returns made under the Satisfaction Guarantee.
The refund will generally be made within 14 days after receipt and inspection of the device, using the original payment method.
3. Goodwill Return After Expiration of the Return Period
3.1
After expiration of the 12-month return period, there is no entitlement to return the device under the Satisfaction Guarantee.
However, BRESTEC Holding B.V. may, at its sole discretion, accept a return as a goodwill gesture.
3.2
For a goodwill return after expiration of the regular return period, BRESTEC Holding B.V. may charge an administrative and handling fee of up to 25% of the purchase price actually paid for the device.
The exact amount of the fee will be communicated to the customer before the return is accepted.
3.3
A goodwill return requires prior approval by BRESTEC Holding B.V.
Any goodwill decision is voluntary and made without acknowledgement of any legal obligation. The customer has no entitlement to a goodwill return or to a specific refund amount.
3.4
The requirements concerning the condition of the device set out in Sections 2.2 and 2.3 also apply to goodwill returns.
4. Two-Year Manufacturer’s Warranty
4.1
BRESTEC Holding B.V. provides a two-year manufacturer’s warranty from the date of purchase covering defects in materials and workmanship.
4.2
Components that fail during the warranty period under normal and intended use due to a material or manufacturing defect will, at the discretion of BRESTEC Holding B.V., be:
- repaired free of charge;
- replaced with suitable replacement parts; or
- replaced with an equivalent replacement device.
4.3
There is no entitlement to a particular hardware revision, a factory-new device or a particular serial number, provided that a technically equivalent and fully functional repaired or replacement device is supplied.
5. Express Replacement
5.1
If a warranty defect cannot be resolved by remote support, a software update or another reasonable troubleshooting measure, XCVario may provide the customer with a replacement or loan device.
5.2
The replacement or loan device will generally be shipped within 48 hours on business days after it has been determined that remote resolution is not possible and the conditions for replacement have been met.
Business days are Monday through Friday, excluding public holidays at the registered office of the warranty provider.
5.3 – Holidays and Company Closures
The 48-hour shipping commitment does not apply during announced holiday periods, company holidays, or other previously announced periods of business closure or absence of BRESTEC Holding B.V.
The warranty itself remains fully valid during such periods. Shipment of the replacement or loan device will take place as soon as reasonably possible after business operations resume.
5.4
Express Replacement is generally available for delivery addresses within the European Union. For other countries, the service may be offered subject to prior agreement and availability.
5.5
A loan device remains the property of BRESTEC Holding B.V. and must be handled carefully and used only for its intended purpose.
The loan device must be returned within 14 days after receipt of the repaired or final replacement device.
6. Warranty Exclusions
The manufacturer’s warranty does not cover damage or malfunctions caused by:
- improper installation or installation contrary to the instructions;
- demonstrably incorrect or faulty wiring;
- unsuitable power supply or overvoltage;
- misuse or improper operation;
- accident, impact, dropping or breakage;
- water, moisture or liquid damage;
- lightning or force majeure;
- use for purposes other than those intended;
- inadequate or improper maintenance;
- unauthorized modifications or alterations;
- opening of the device or unauthorized repair attempts;
- damage resulting from a flight accident;
- normal wear and tear;
- removed, damaged or illegible serial numbers.
6.1 Software
Problems that can be resolved by a software update or configuration change do not constitute a hardware warranty defect. XCVario will, where reasonably possible, assist the customer in resolving such problems.
7. Making a Warranty Claim
A warranty claim may be submitted by email to:
Where possible, the customer should provide:
- name and contact details;
- order number or proof of purchase;
- device serial number;
- date of purchase;
- description of the problem;
- photographs or videos, where applicable.
XCVario may first perform a technical diagnosis or provide remote support before requesting that the device be returned.
8. Return Shipping in Warranty Cases
8.1
If the device needs to be returned, the customer will receive the relevant return instructions from XCVario.
8.2
In a valid warranty case, BRESTEC Holding B.V. will bear the reasonable costs of the required return and replacement shipment.
8.3
The customer must package the device appropriately for transport.
9. Liability and Intended Use
XCVario is an additional flight and navigation instrument and is not a substitute for any legally required or safety-critical aircraft instruments.
The device must not be used as the sole or primary source of information for the operation or control of an aircraft.
The statutory liability provisions remain unaffected, including mandatory liability for intent, gross negligence or other liability that cannot legally be excluded.
10. Final Provisions
10.1
German law shall apply to these warranty terms, unless mandatory statutory provisions provide otherwise.
For consumers, this choice of law applies only insofar as it does not deprive the consumer of the protection afforded by mandatory consumer protection provisions of the country in which the consumer has their habitual residence.
10.2
If any provision of these warranty terms is or becomes invalid or unenforceable, the validity of the remaining provisions shall remain unaffected.
10.3
For each purchase, the version of the warranty terms valid at the time of purchase shall apply.
Warranty Provider
BRESTEC Holding B.V.
Johanneswâld 52
9269 VT Feanwâlden
The Netherlands
Represented by:
Frits J. van Breemen-Schneider
Brand: XCVario
Email: info@xcvario.com
Website: https://xcvario.com