Warranty and Returns
The manufacturer provides a two-year warranty for the vario from the date of purchase, covering labor and material costs for repairs.
Within this warranty period, any components that fail under normal operating conditions will be repaired or replaced free of charge, provided that the device is returned to the manufacturer postage paid by the customer.
The warranty does not cover damage resulting from:
- misuse or improper operation
- abuse or accidents
- unauthorized modifications or repairs
- insufficient or esp. improper maintenance
- proven incorrect or faulty wiring
Issues that can be resolved through a software update performed by the user are explicitly excluded from warranty coverage.
In accordance with the German Civil Code (BGB), the buyer has the right to withdraw from the purchase within 14 days of the purchase date.
In such cases, the device and all included accessories must be returned to the address from which they were delivered. Return shipping costs are borne by the buyer.
